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TRIDEA is an online travel agency based in Limoges. Its purpose is to increase the choice of destinations for small and medium-sized airports.
At TRIDEA we use a method called "automatic connection". This consists of combining two flights of different airlines, to create a route that is not available in direct flight. By combining low-cost airlines with traditional airlines, we can offer flights up to 10 times cheaper if you are a borrower with partner airlines. But it allows us especially to develop destinations and connections with flights from small and medium airports.
In case of delay or cancellation, TRIDEA assists you to get to your destination thanks to TRIDEA Guarantee. For example, if your first flight delays the second, TRIDEA
agrees to take over a new flight at its own expense so that you can arrive at your destination.
If there is no available flight, we'll find accommodation so you can take another flight the next day.
Any expense relating to this situation that has not been validated by one of our advisors can not be registered in the guarantee and can not be refunded.
TRIDEA has a 24h / 24 and 7days / 7 assistance, you can reach us on our free number 0 805 111 963. Our team is here to advise you.
If your flight is delayed or cancelled, please contact us as soon as possible at the following number 0 805 111 963 ( free services and calls with possible extra cost from abroad depending on your operator).
An advisor will guide you through the TRIDEA warranty procedure and will offer you the best solution to get to your destination. For more information check our FAQ.
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